We build and operate support systems that must perform in real-world operations.
Work with us
What kind of company this is
Lean it 101 is a product company focused on operational outcomes. We build Benjamin to improve support resolution quality, reduce repeat demand, and sustain performance at scale.
How we work
We value
- Clear thinking over speed theater
- Ownership over handoffs
- Small teams with real autonomy
- Systems that improve with use
We avoid
- Process noise without decisions
- Shipping complexity downstream
- Hype-driven roadmaps
- Feature work without operational impact
Who thrives here
You may thrive if you
- People who like hard operational problems
- People who care about consequences
- People who can turn ambiguity into reliable execution
- People who prefer ownership and accountability
You will not enjoy it if you
- People seeking title-first environments
- People avoiding operational responsibility
- People optimizing optics over outcomes
- People chasing hype over substance
How to apply
Send a concise message with what systems you like building, what operational problems you solved, and why this mission fits your best work. Send your resume to careers@leanit101.com.
Talk to Benjamin now
Use Benjamin to ask questions and book a demo.
Benjamin handles first contact and qualification. Humans step in for nuance and decisions.
Lean it 101
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