We help businesses grow profitably and sustainably.

Benjamin helps teams execute sales, support, and operational work with more speed, consistency, and less friction.

Built forlean operations

Sales And Support Under Pressure

WHY TEAMS GET STUCK

Leads wait too long for response, qualification, and the next step.

Support teams repeat work because context is fragmented across channels.

Leaders spend too much time firefighting instead of improving the business.

Benjamin helps remove operational friction so your team can execute better and focus on what matters most.

Where many teams start

Book more qualified meetings

Respond faster, qualify demand with consistency, and move the right opportunities to your team.

  • Respond across channels with less delay
  • Capture buying intent and qualification context
  • Hand off qualified opportunities with more clarity

Support customers with less friction

Handle repetitive requests faster and keep human handoff clear when judgment is needed.

  • Increase first-contact resolution
  • Reduce avoidable escalations
  • Preserve history, actions taken, and the next step

Build targeted lead lists

Generate more relevant lead input with less manual list building and clearer criteria.

  • Identify potential customers by city and neighborhood
  • Generate leads and enrich them with key details
  • Provide structured lists your team can act on

A practical product, grounded in real operations

Benjamin is built to help teams execute with more consistency, stay in control, and improve over time without creating more operational noise.

Operating controls
Faster qualification and first response

Engage faster and qualify with consistent criteria across channels.

Structured human handoff

Escalate with context so humans take over without rework.

Operational visibility and control

Keep operations traceable with privacy and spend controls.

Benjamin – the AI strategist persona

How Benjamin helps across your operation

Start with one workflow, prove value in the real business, and expand as your team gains confidence.

Helps sales, support, and operational flows run with more consistency.

Keeps responses aligned with your approved knowledge and business rules.

Captures intent, context, and next steps in every interaction.

Connects to your systems and hands off to humans with clear context.

Turns operational activity into visible improvement signals.

Maintains traceability, privacy, and spend control.

Start small. Expand with confidence.

Begin with the workflow that matters most, prove value in your operation, and grow usage over time.

  • Working session on your sales or support scenario
  • Scope and activation plan aligned to your current stage
  • Guided rollout with measurable checkpoints

Best fit

Who Benjamin is for

  • Business owners who want more freedom and less operational drag
  • Teams that need faster response, follow-up, and execution
  • Companies that want to start with one workflow and expand over time
  • Organizations from local operators to multi-team businesses
  • Leaders who want practical AI adoption, not DIY complexity

Common fit

Industries we commonly serve

  • Lácteos, Alimentos y Bebidas
  • Manufactura
  • Salud
  • Financiero
  • Software
  • Real Estate y Construcción
  • Minería y Energía
  • Retail

If your business depends on recurring customer interactions, fast response, and consistent follow-through, Benjamin is built for that context.

Built on the Shoulders of Giants

Our clients are the foundation that elevates our excellence and defines our future.

VALE
INSIDE
SOFTPLAN
AMBEVTECH
SOLIDES
CONTELE
PRS
SEGWARE
SOLARVIEW
NDD
BLUETICKET
HBSIS
STORMTECH
VALE
INSIDE
SOFTPLAN
AMBEVTECH
SOLIDES
CONTELE
PRS
SEGWARE
SOLARVIEW
NDD
BLUETICKET
HBSIS
STORMTECH
Success Stories

Real Challenges, Remarkable Results: Discover How We Drive Transformations Across Industries.
Brumadinho Response
Brumadinho Response

Transforming Chaos into High Performance

Amid one of Brazil's worst industrial disasters, Samuel Crescêncio helped Vale's DigitalLab bring clarity and focus to a highly complex and rapidly evolving situation. By applying Lean and Agile principles within hours, he enabled effective decision-making and operational efficiency. The results? Streamlined workflows, enhanced collaboration, and a cultural shift that inspired broader organizational improvements across Vale.
Vale, Energy Area
Vale, Energy Area

Driving Efficiency and Savings in Energy Management

Through a multi-year collaboration, Lean It 101 drove a comprehensive transformation within Vale’s Energy Division, focusing on strategic planning, process optimization, and cultural enablement. This initiative delivered R$50 million in annual savings, fostered seamless collaboration across global teams, and established a sustainable culture of continuous improvement.
Revolutionizing Sigma Cloud and Driving Market Leadership
Revolutionizing Sigma Cloud and Driving Market Leadership

Transforming Segware’s operations through strategic planning and concurrent engineering.

Lean It 101 partnered with Segware to revamp their flagship product, Sigma Cloud, achieving a scalable, modernized platform with improved customer retention and a collaborative culture that solidified their market leadership.
Modernizing Legacy Systems and Leadership Culture
Modernizing Legacy Systems and Leadership Culture

Transforming Softplan’s operations through strategic planning and leadership alignment.

Lean It 101 collaborated with Softplan to modernize their extensive legacy systems and align leadership strategies, driving an 80% reduction in ticket backlogs and delivering R$1.2 million in annual cost savings. The transformation improved operational efficiency, enhanced service delivery, and fostered a culture of continuous improvement.

Stronger execution. More freedom.

Benjamin helps you run customer-facing operations with clearer handoff, better speed, and measurable outcomes over time.

How It Works