Forward Deployed Engineering · Lean it 101
We turn your worst bottleneck into working software.
Senior engineers embed with your team, learn how the operation actually runs, and ship the fix into production. A decade of operational delivery stands behind every engagement.
Start with one workflow. We reply within one business day.
Senior pods embedded in your operation
Discover · Design · Build · Validate · Deliver · Handover
From business pain to working software in production
The track record behind the work
Lean it 101 has operated in complex software and transformation contexts for over a decade. US$9M+ in documented savings, 80% support tickets reductions, and legacy platforms rebuilt for scale sit behind every engagement.
Two ways to work with us
Forward Deployed Engineering
Bring us one workflow.
Senior engineers embed in your operation, learn how it actually works, and ship reliable software into production. AI opportunities, legacy systems, and the bottlenecks stuck between business and engineering.
- Senior builders embedded with your team, accountable end to end
- Legacy systems, AI features, and stalled prototypes taken to production
- The people who understand the problem are the people who build it
Benjamin · our flagship product
The AI support platform we built.
Customer support and operational workflows across web chat, WhatsApp, and email. Grounded in your knowledge, with human escalation when judgment is needed.
- Grounded in your knowledge base and your workflows
- Works across web chat, WhatsApp, and email
- Escalates to a human with full conversation context preserved
Benjamin is the platform we built while doing this work. When it fits your problem, you start ahead. When it does not, we build the right thing.
The depth behind the work
Built on a decade of real operational work.
Before Benjamin, Lean it 101 led transformation programs at Vale, Softplan, Ambev and other enterprise software companies. The practice was shaped inside the global Lean and Agile community, including five years on the Agile Alliance board of directors in the United States, working alongside the people who defined modern software delivery. That depth is what you hire when you bring us a problem, and what Benjamin is built on.
in documented operational savings
support tickets reduction at enterprise scale
building software and operations
people trained in Lean, Agile and engineering practices
Track record
Results that required real operational depth.
Programs that produced measurable operational results. They are the depth behind the work we do and the platform we built.
Porter
Lead to activation, redesigned
A three-day value stream redesign with 35+ executives and managers, covering the full flow from lead to customer activation. The new flow targets close to US$2M in cash efficiency, and we return at year end to measure it.
Vale
US$9M+ annual savings
Root-cause analysis and operational redesign across contract commercialization, producing documented annual savings of more than R$50M.
Softplan
80% support tickets reduction
Workflow and support redesign that eliminated major operational waste and scaled the delivery system.
Segware
Legacy rebuilt for scale
Rebuilt the Sigma Cloud legacy SaaS product into a modern platform prepared for scale, using concurrent engineering.