AI agents for sales, customer support, and lead generation

Benjamin helps your team qualify demand, resolve customer issues, and execute follow-up flows with control across web and WhatsApp.

Platform forservice operations
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Sales And Support Under Pressure

THE OPERATIONAL GAP

Leads wait too long for qualification and next-step scheduling.

Support teams lose context across channels and repeat the same work.

Managers lack visibility into what is blocking conversion and resolution.

Benjamin runs structured conversations, routes the right cases, and keeps each interaction traceable so your team scales without chaos.

Three Solutions on One Platform

Benjamin Sales

Qualify inbound demand, schedule meetings, and keep CRM context clean.

  • Respond in real time across channels
  • Capture buying intent and qualification context
  • Send qualified leads to the right person on your team

Benjamin Support

Handle common requests automatically and pass complex cases to a person with clear context.

  • Increase first-contact resolution
  • Reduce avoidable escalations
  • Preserve history, actions taken, and the next step

Benjamin Lead Generation

Define your ideal customer profile, generate targeted lead lists, and feed your sales workflow.

  • Identify potential customers by city and neighborhood
  • Generate leads and enhance them with key details
  • Provide sales-ready leads

Operational execution with measurable outcomes

Benjamin combines automated conversations, your approved knowledge base, and coordinated interactions across channels so sales and support teams can move faster and stay consistent.

Operating controls
Faster qualification and first response

Engage faster and qualify with consistent criteria across channels.

Structured human handoff

Escalate with context so humans take over without rework.

Operational visibility and control

Keep operations traceable with privacy and spend controls.

Benjamin – the AI strategist persona

How Benjamin runs across your operation

Start with the solution you need now and add more as your business grows.

Handles sales qualification and support workflows in the same system.

Uses your approved knowledge base and guidelines to keep responses consistent.

Captures intent, context, and next actions in every interaction.

Updates connected systems and hands off structured context to humans.

Converts interaction patterns into clear improvement signals.

Maintains auditable operations with privacy and spend controls.

Guided onboarding, not do-it-yourself chaos

Begin with the solution that matters most, test it in your operation, and expand gradually.

  • Working session on your sales or support scenario
  • Scope and activation plan aligned to your current stage
  • Guided rollout with measurable checkpoints
View Activation Model

Best fit

Where Benjamin creates the most value

  • Teams facing high inbound demand or inconsistent response quality
  • Revenue teams that need faster qualification and cleaner handoff
  • Support teams under pressure from repetitive requests
  • Companies that need measurable results with clear operational control
  • Organizations growing across channels with limited team capacity

Lower priority

What we are not targeting right now

  • AI projects you want to run alone with no shared ownership
  • Projects that only need a generic chatbot
  • Teams unwilling to define goals and follow-up responsibilities

If your team needs faster execution in sales or support with real operational control, Benjamin is built for that context.

Built on the Shoulders of Giants

Our clients are the foundation that elevates our excellence and defines our future.

VALE
INSIDE
SOFTPLAN
AMBEVTECH
SOLIDES
CONTELE
PRS
SEGWARE
SOLARVIEW
NDD
BLUETICKET
HBSIS
STORMTECH
VALE
INSIDE
SOFTPLAN
AMBEVTECH
SOLIDES
CONTELE
PRS
SEGWARE
SOLARVIEW
NDD
BLUETICKET
HBSIS
STORMTECH
Success Stories

Real Challenges, Remarkable Results: Discover How We Drive Transformations Across Industries.
Brumadinho Response
Brumadinho Response

Transforming Chaos into High Performance

Amid one of Brazil's worst industrial disasters, Samuel Crescêncio helped Vale's DigitalLab bring clarity and focus to a highly complex and rapidly evolving situation. By applying Lean and Agile principles within hours, he enabled effective decision-making and operational efficiency. The results? Streamlined workflows, enhanced collaboration, and a cultural shift that inspired broader organizational improvements across Vale.
Vale, Energy Area
Vale, Energy Area

Driving Efficiency and Savings in Energy Management

Through a multi-year collaboration, Lean It 101 drove a comprehensive transformation within Vale’s Energy Division, focusing on strategic planning, process optimization, and cultural enablement. This initiative delivered R$50 million in annual savings, fostered seamless collaboration across global teams, and established a sustainable culture of continuous improvement.
Revolutionizing Sigma Cloud and Driving Market Leadership
Revolutionizing Sigma Cloud and Driving Market Leadership

Transforming Segware’s operations through strategic planning and concurrent engineering.

Lean It 101 partnered with Segware to revamp their flagship product, Sigma Cloud, achieving a scalable, modernized platform with improved customer retention and a collaborative culture that solidified their market leadership.
Modernizing Legacy Systems and Leadership Culture
Modernizing Legacy Systems and Leadership Culture

Transforming Softplan’s operations through strategic planning and leadership alignment.

Lean It 101 collaborated with Softplan to modernize their extensive legacy systems and align leadership strategies, driving an 80% reduction in ticket backlogs and delivering R$1.2 million in annual cost savings. The transformation improved operational efficiency, enhanced service delivery, and fostered a culture of continuous improvement.

Convert demand. Resolve faster. Improve continuously

Benjamin helps you run customer-facing operations with clearer handoff, better speed, and measurable outcomes over time.

How It Works